Making sense of chatbots

‘Chatbots’ have popped up all over the internet this year. Applications have varied from customer service to a chatbot lawyer that offers to resolve parking disputes. Victor Trokoudes, co-founder of Plum, spoke to Courier about his savings platform that deploys its particular mascot, the Plumbot.   How did Plum get started? Alex [Plum’s co-founder] was downloading his bank statements and …