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Food Workshop

How to get expert advice for your startup

With no experience in the food and drinks industry, Tea Rex’s founder landed a veteran to help get his tea brand off the ground. Like many a startup founder, Andrew Walker was left scratching his head when it came to several technical aspects of launching his fruit tea startup. How to get stocked in a supermarket? What’s the right price? …

Cover Story

The challenges of co-founding a company as a couple

For co-founder couples, pillow talk can be a professional minefield. In the second ever issue of Courier, we talked to Itamar Srulovich and Sarit Packer, who were a year into their new London restaurant Honey and Co. ‘We do argue, but we just fight it out and move on,’ said Srulovich. There are countless couples who wake up and work …

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Workshop

How Jack Sheldon turned his free Jack’s Flight Club newsletter into a money-making business

Turning a digital hobby into a money-making business has flummoxed many. Jack’s Flight Club has made it work by offering paid-for supplements on top of a free service. Jack Sheldon has a talent for finding the cheapest flights. Thousands of his newsletter subscribers would attest he’s better at it than even famous sites like Skyscanner and Expedia. Sheldon is a …

Fashion

Dispatch from Pitti

Courier’s guest writer, Craig White, found new brands, lots of flowers, a Dutch outerwear startup and Sir Paul Smith at the world’s biggest menswear event this week. It’s the second week in June and for me that means one thing: going to Florence. The Italian city plays hosts to the world’s menswear designers twice a year; the full gamut, from one …

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Retail Workshop

Will chatbots take over customer service?

The benefits and limitations of chatbots are a major talking point in retail. Retailers have been using rudimentary artificial intelligence software to replicate the kind of human interactions that people are used to having over the phone to a call centre. Facebook in particular has been shouting about how chatbots are a game-changer for customer service, and is already integrating …

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Music Q&A

‘The fan has the power now’: Q&A with the founders of Boiler Room, Young Turks and Lost Music

2016 was recently revealed to have been the best year for the music industry in nearly two decades. At Spiritland in King’s Cross, Courier talked streaming, live events and brand money with three people celebrating the news: Blaise Bellville (Boiler Room), Caius Pawson (Young Turks) and Tom Mansbridge (Lost Music). Courier: It seems the constant gloom surrounding the music industry …

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Retail Workshop

Online glasses brands are ditching chatbots for social media

Ace and Tate’s flirtation with Facebook, Snapchat and Skype is emblematic of how companies everywhere are turning to social media for customer service and sales. Selling glasses in shops isn’t easy. People get overwhelmed by the choice, and frustrated by trying on lots of frames. Doing it online is even harder. Amsterdam-based Ace and Tate has thrown the digital kitchen …

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Workshop

The Bonneville: one cocktail bar’s story of surviving a Twitterstorm

Just after it opened in Hackney, owners of The Bonneville feared they’d lose everything over an insensitive tweet. In the summer of 2014, another cocktail bar opened in Hackney. It shouldn’t have been anything newsworthy or remarkable. But, on its opening weekend, a man stumbled into the bar after being stabbed nearby. It was a stark reminder that the nickname …

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Tech

Hipsters, hackers and hustlers: networking event for coders and founders

When Courier’s senior reporter went co-founder dating ‘It’s normally quite high energy,’ one guy tells me. Looking around the half-empty room at Google Campus, I am unconvinced. It’s 8.30pm on a Wednesday night. I’ve been sidling up to strangers with my best awkward party side-shuffle for an hour, and I’m yet to find anyone I really want to give my business …